Framework 01

Trust and Risk

AI risk is not a compliance checkbox. It is a portfolio of decisions about where the business absorbs uncertainty and where it does not.

The risk frame most teams use is wrong

Most AI risk conversations get stuck on hallucinations and bias. Those are real, but they are downstream symptoms. The CEO-level questions are where AI makes irreversible decisions, where a wrong answer can cost a customer, and where the business depends on the AI being right at scale.

The four risk surfaces

01

Decision risk

The AI makes a call. A wrong call costs money, a customer, a relationship, or a regulatory finding. Sized by reversibility and blast radius.

02

Data risk

The AI sees, stores, or transmits sensitive data. Sized by classification, retention, and who has access to model logs.

03

Action risk

The AI takes an action in the world: sends an email, places an order, updates a record. Sized by what is hardest to undo.

04

Reputation risk

The AI is customer-facing. A single bad output can become a screenshot. Sized by surface area and stakes.

The fastest way to misjudge AI risk is to evaluate the model in isolation. Risk lives where AI hands off to humans, systems, and customers.

How RSUA sizes risk before scoping

Before any AI project moves past Define, RSUA scores the proposed workflow on each surface. High scores do not kill projects. They change the architecture: more human gates, tighter confidence thresholds, smaller initial scope, and slower autonomy ramp.

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Framework 02

How We Build Guardrails

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